Return Policy

Service Nature

ximthoresrxel provides custom video and animation services. As these are digital services tailored to your specific requirements, standard return policies for physical products do not apply. However, we are committed to ensuring your satisfaction with our work.

Revision Process

We include revision rounds in our service packages to ensure the final product meets your expectations. If you are not satisfied with the initial deliverables, we will work with you to make necessary adjustments within the scope of the agreed-upon revision rounds.

Cancellation Policy

If you need to cancel a project before work has begun, you may be eligible for a full refund. For projects in progress, cancellation terms will be determined based on the work completed and outlined in your service agreement.

Refund Policy

Refunds may be considered on a case-by-case basis if we are unable to deliver the agreed-upon services due to circumstances on our end. We strive to resolve any issues through revisions and communication before considering refund requests.

Dispute Resolution

If you have concerns about our services, please contact us immediately. We are committed to working with you to resolve any issues and ensure your satisfaction with our video and animation services.

Contact Us

If you have questions about our return policy or need to discuss a specific situation, please contact us at:

ximthoresrxel
42 Hubbell St, Brockville, ON K6V 4K3, Canada
Phone: +1 613-914-2314
Email: writetous@ximthoresrxel.world